This thread is resolved. Here is a description of the problem and solution.
Problem:
Trying to register a site with Toolset so that plugins can be updated gave the error "Invalid site key for current site".
Solution:
- Go to the list of plugins and click the register link for Types which will take you to the commercial plugins tab
- Click the blue register button for Toolset
- Click the Toolset account link which will take you to your account with the correct URL for your site pre-populated
- Copy the key which is highlighted then use the back button to return to your site and paste the key
The client had manually entered the site url with http:// instead of https://
Related Documentation:
https://toolset.com/faq/how-to-install/
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | - |
| - | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | - |
Supporter timezone: Europe/London (GMT+01:00)
This topic contains 2 replies, has 2 voices.
Last updated by rosemaryW 6 years, 12 months ago.
Assisted by: Nigel.
Nigel
Languages: English (English ) Spanish (Español )
Timezone: Europe/London (GMT+01:00)
Hi Rosie
I'm not aware of anyone else currently having problems with registration.
It looks like you currently have 3 site registered. If you having problems with a particular one I would go to https://toolset.com/account/sites/ and delete it from the list and re-register it.
On the relevant site go to your plugins list and where you see the register link for Types click that, which will take you to the commercial plugins tab.
Click the blue register button for Toolset, and your screen will look like the screenshot.
Click the "Toolset account" link which will take you to your account with the correct URL for your site pre-populated. Copy the key which is highlighted then use the back button to return to your site and paste the key.
If that doesn't then work then let me know and I will investigate further.
