NEXTGEN insert Gallery button not working.

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This support ticket is created 9 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Caridad 9 years ago.

Assisted by: Caridad.

Author

Posts

April 8, 2015 at 3:00 pm #294314

wendyg-2

I am trying to: insert a nextgen gallery into a post. Up until a few days ago, it worked fine

I visited this URL:

I expected to see: when i click on the nextgen insert gallery button i get a blank page. Nothing loads, but all of the existing nextgen galleries display correctly.

I see you already have someone reporting this a couple of days ago.

I AM IN URGENT TROUBLE with this. This site is live, and I cannot load new galleries to show new material. Please let me know if you need access.

Instead, I got:

April 9, 2015 at 11:27 am #294540

Caridad

If you can share access and give me the steps to follow I will look into the error and try to resolve it as soon as possible. I have marked your next reply as private.

April 9, 2015 at 11:29 am #294543

Caridad

I will also send you a development version of Types to your email address so you can check if it was already resolved by our development team.

April 10, 2015 at 3:00 pm #294961

Caridad

Can you try with Types 1.6.6.2 that was released this morning?
The problem should be fixed there now.

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