Skip Navigation

[Closed] Missing images on media tab with Types active

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 21 replies, has 4 voices.

Last updated by MrHinsh 9 years, 3 months ago.

Assigned support staff: Srdjan.

Author
Posts
#7704

When I have the types plugin active I get a blank page when selecting from the "Media" tab on the "Select Image" popup.

Its difficult to describe so here is a video of the behaviour: hidden link

I am pretty sure that this was introduced with 0.9.5.1

#7729

Hi Martin, thanks for reporting it.
We'll debug it ASAP and report back here.

#7810

Sorry, I can't replicate this issue with regular or network
installation - everything appears fine.
Can you please for start revert to previous version
and confirm that issue appeared with 0.9.5.1?

#7827

You do not have 0.9.5 on your download page. Can you provide a link?

I did not have this problem when I was using 0.9.5 and it only started when using 0.9.5.1

#7828

I just tried with 0.9.4.2 and I get the same problem.

Why might I suddenly be getting this problem?

#7942

I just updated to 0.9.5.4 and the problem still exists here.

#7962

Can you remember when you started having this problem.
Was it working at some point?

#7964

Hi Martin,

I can't reproduce it either, on my local and network install. Could you please verify your other plugins as they might lead to conflicts with Types at some degree and therefore causing this trouble? Also, can you click F12 and load your toolbar and see at the bottom right corner if any JS error occurs here?

Regards,
Mario

#7995

>>Can you remember when you started having this problem.

I started having this problem when I upgraded from 0.9.5 to 0.9.5.1. I did not have this problem prior to that.

>>Could you please verify your other plugins as they might lead to conflicts with Types at some degree and therefore causing this trouble?

All of my plugins are up to date, and here is a list:

Admin Management Xtended | 2.2.8 | By Oliver Schlöbe
Akismet | 2.5.5 | By Automattic
Author+ | 1.2 | By Rhys Wynne
Categories to Tags Converter Importer | 0.5 | By wordpressdotorg
Collapsing Archives | 1.3.2 | By Robert Felty
Collapsing Categories | 2.0.2 | By Robert Felty
Configurable Tag Cloud | 5.2 | By Keith Solomon
Contextual Related Posts | 1.7.3 | By Ajay D'Souza
Disqus Comment System | 2.72 | By Disqus
FeedBurner FeedSmith Extend | 1.0.0 | By Jiayu (James) Ji
Google Analyticator | 6.2 | By Ronald Heft
Pagelines Sections | 1.0 | By PageLines
Permalink Finder | 1.70 | By Keith P. Graham
Quick Page/Post Redirect DEV | 4.2.3 | By Don Fischer
Screencast Video Embedder | 0.4.4 | By TechSmith Corporation
Simple Feed List | 2.3.2 | By David Artiss
SlideShare Embeds | 1.0.0 | By Jai Pandya
SyntaxHighlighter Evolved | 3.1.3 | By Viper007Bond
TinyMCE Advanced | 3.4.5.1 | By Andrew Ozz
Twitter for WordPress | 1.9.7
Types - Complete Solution for Custom Fields and Types | 0.9.5.4 | By ICanLocalize
VaultPress | 1.2.8 | By Automattic
Select WordPress Popular Posts | 2.2.1 | By Héctor Cabrera
WordPress SEO | 1.1.5 | By Joost de Valk
WP Views 0.9.5 | By ICanLocalize
XML Sitemap Feed | 3.9.1 | By RavanH

>>Also, can you click F12 and load your toolbar and see at the bottom right corner if any JS error occurs here?

There is only one script error:
#1 - Screencast plugin causes an unexpected string. When it is diableed the error goes away, but the problem persists.

What happens if I disable plugins:

Test #1:

#1: If I disable Types then I can select images
#2: If I enable Types then I get no images to select (as per the original video)

Test #2:

#1: If I disable all of my plugins then I can select images
#2: with ONLY the Types plugin anabled the probelm returns and I see no images

#8005

Any chance you can switch to Twenty-Eleven for a sec and tell us if that works?

We can't reproduce it so if you've tried with the plugins part, it might be theme related.

Let us know.

Best,
Mario

#8007

@mario I just tried with the default "Twenty-Eleven" theme and I still have the same issue when Types is enabled, but not when it is disabled.

phew... this is a hard one 🙂

#8055

Hi Martin,

It's indeed a tough one. Could you send me admin credentials of the site to mario.p@onthegosystems.com so that I could check the site behavior from the inside?

Best regards,
Mario

#8080

DONE - Please let me know when you have had a look 🙂

Note that it looks like it only affects "Set Feature" as I don't get the problem on inserting an image into a post.

#8103

Hi Martin,

I saw a JS error inside of that screen which comes from the screencastcom-video-embedder plugin. Could you disable it and try again?

Best,
Mario

#8104

Please see above:

>>Also, can you click F12 and load your toolbar and see at the bottom right corner if any JS error occurs here?

There is only one script error:
#1 – Screencast plugin causes an unexpected string. When it is diableed the error goes away, but the problem persists.

The topic ‘[Closed] Missing images on media tab with Types active’ is closed to new replies.