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[Resolved] Missing Fields

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by StephenD4019 6 years, 10 months ago.

Assisted by: Minesh.

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#604124

hidden link

As you will see below I have fields in the add company page for other information and online form.
On the Saga page there is information in the online form section on the quotes accordion, but the online link does not appear on the Saga page - see the link above and you will see it is missing under quotes accordion.

The 'other information' is used on a different company with details in the field. Again this field does not display on the company's page under the quotes accordion.

Please can you explain how this can be corrected so the pages display the fields when there is information in them. (Blank fields were raised in a previous question about not wanting them to display)

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#604145

Also regarding missing fields.

I have now added a logo field which appears above 'Go to website'.
At present I have only added one image which is for Aviva. However the logo is not appearing.

Please can you inform me if there is a way so that all logos would appear as a preset size so they look uniform. If there is a way please can you explain how to set this up.

Thanks.

#604406

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

As I understand - you do not want to display the field label when field value is empty?

#604426

You are correct.

#604611

Sorry. I have just read your message again. There are fields which should display because they have data but are not displaying .

Example as per above:

On the Saga page there is information in the online form section on the quotes accordion, but the online link does not appear on the Saga page - see the link above and you will see it is missing under quotes accordion.

#604618

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - did you check your layout from where you are displaying quotes information?

I see that you did not added "Online Form" field to display with your "Quotes" accordion. I've added that field now and I can see the information now.

#605281

thanks