Miltisite's Module Manager blank screen

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Module Manager

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 5 years, 5 months ago.

Assisted by: Waqar.

Author

Posts

November 2, 2018 at 9:09 am #1138913

dmitryK-2

I am trying to: export Module from multisite site A. It shows blank screen to me (on both sites of network). Please see the attached screen's. I can provide access in next private message.

November 2, 2018 at 12:22 pm #1138962

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi there,

Thank you for contacting us and I'll be happy to assist.

To troubleshoot why the Module Manager is not working, I'll suggest the following steps:

1. Please enable WordPress debugging ( https://codex.wordpress.org/Debugging_in_WordPress ) and see if any error/warning is shown on the screen or in the server's error logs.

2. Also, make sure that your server meets the requirements specified at:
https://toolset.com/toolset-requirements/

Note: Please especially check if "allow_url_fopen" option is enabled in your server’s PHP configuration, as that is required for the Module Manager. You can contact your server's hosting support to confirm this.

Let me know how it goes and if you have any further information.

regards,
Waqar

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.