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[Resolved] Messaging System Layout Template – can`t chance layout settings to fit in

This thread is resolved. Here is a description of the problem and solution.

Problem:

with using the messaging system the single message layout does not fit in the front end.

Solution:

It is a CSS issue, for example:

https://toolset.com/forums/topic/messaging-system-layout-template-cant-chance-layout-settings-to-fit-in/#post-1889245

Relevant Documentation:

https://www.w3schools.com/cssref/pr_dim_max-width.asp

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 10 replies, has 2 voices.

Last updated by alperenK 3 years, 3 months ago.

Assisted by: Luo Yang.

Author
Posts
#1884237
layout problems.png

Tell us what you are trying to do?
with using the messaging system the single message layout does not fit in the front end. I can`t change the settings nor edit the template form
Is there any documentation that you are following?
no other tickets found for this
Is there a similar example that we can see?
see attached front end picture
What is the link to your site?
hidden link (maintenance mode is on - Minesh is already involved in other task)

#1884775

Hello,

Same as your another thread, I can not login your website.

Please check it, make sure it is a valid admin account, and can login your website. thanks

Private message box enabled again, in case, you can provide another valid admin account.

#1885431
layout-message single item.png
frontend-message single item.png

Hi Luo, after playing a little with the options i think this is the problem which leads to layout problems.. there is another "box" behind .single-message{}

#1885707

No, I can not login with the credentials you provided above, I get the same error:

Access protected
Due to attacks the access from foreign countries has been denied. Please contact your hosting provider for instructions to remove this restriction.

Please check it, update here when your website is ready for debug.

#1886359

I can login your website now, please point out the problem page, where I can see the screenshot you mentioned above:
https://toolset.com/wp-content/uploads/2020/12/1884237-layout_problems.png

#1886605

Sorry to not mentioning the problem sites..

Backend:
hidden link

Frontend:
hidden link

#1886881

Hi Luo, somehow the admin password didn't worked anymore.. I have edited it in the upper "private" messag section to the actual password.

#1888477
max-width.JPG

It is a CSS issue, your theme file:
hidden link
is using below CSS codes:

.gridContainer {
    max-width: 1232px;
...
}

You can override it like this:

.gridContainer {
    max-width: 100%;
...
}

See my screenshot max-width.JPG

More help:
hidden link

#1888875
layout-after-change.jpg
gridcontainer.png

After changing the style.css like you mentioned, there is no change in the frontend. There was a line for box sizing, also with deleting this line I have nothing new on the frontpage.

Do you think there could be a nother reason for the shown "2. Grid-Box"?

#1889245

I have done below modifications in your website, edit the content template:
hidden link

In CSS Editor, at the bottom, add below CSS codes:

.single-message .gridContainer {
    max-width: 100%;
}

For your reference.

#1889677

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.