Member unable to edit their profile when logged in, which is a Toolset Form

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms

This topic contains 17 replies, has 3 voices.

Last updated by Shane 4 years, 8 months ago.

Assisted by: Shane.

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Author

Posts

August 6, 2019 at 2:18 pm #1310545

Christian Cox

Hi, Shane is out today on public holiday and will return tomorrow to continue assisting you.

August 7, 2019 at 7:54 pm #1311767

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laurie,

Remember the profile that you are view Must be the one that is attached to the user that you are logged in with.

Try it like this and it should work. This is exactly what I did in the duplicator and the link shows up fine.

The user must be the author of that profile page.

Thanks,
Shane

August 7, 2019 at 8:07 pm #1311785

laurieB

Yes, I remember that, however In the example I provided. That user was not able to see the edit profile link. She was logged in as herself. I just logged in with a member ID, and it looked okay. Just wanted to make sure I wasn't missing anything.

August 8, 2019 at 2:04 pm #1312437

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laurie,

Here is a screenshot from your site.

I logged in with the Minesh credentials that you had provided and then went to this page here
hidden link

Where Minesh is the author of that profile and as you see the edit link shows up.

Thanks,
Shane

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This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.