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[Closed] Markers not loading on public map view from Google Address custom field

This support ticket is created 8 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Shane 8 years ago.

Assisted by: Shane.

Author
Posts
#389696

Hello,
I have a site where it doesn't load the markers from a custom post type.
The view doesn't load at all the content of the Address custom field containing the geographical data.
I cannot see the markers even in the HTML code, so they are not even created...

The custom post type has one Toolset Maps custom field and I tell the marker to load the data from that custom field, but it doesn't load the data.
I also tried to load the value of that custom field as text, not in a marker and it doesn't output any value. Either if I try to load the latitude, longitude or address separately... The view doesn't show the data. It's not even in the HTML, so it doesn't seem to be a JS problem.

Very strange.
I can give you administrator access details so you can have a look.
Plase activate the private answer.

Thank you very much.
Best regards,
Jean

#389735

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for contacting our support forum.

Yes please provide me with admin access to the website so that I can check on this for you.

Thanks,
Shane

#390344

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for the credentials.

Taking a look at the page I was able to notice some errors coming up in my browser console on the webpage.

These errors are normally caused by javascript conflicts.

What I recommend that you do is to temporarily disable all your non-toolset plugins and check again to see if the map markers appear.

Thanks,
Shane

The topic ‘[Closed] Markers not loading on public map view from Google Address custom field’ is closed to new replies.