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[Resolved] Markers are not in the map

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 18 replies, has 2 voices.

Last updated by RolfF2342 5 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#766763
View-Sportgeschaefte-Bild4.jpg
View-Sportgeschaefte-Bild3.jpg
View-Sportgeschaefte-Bild2.jpg
View-Sportgeschaefte-Bild1.jpg
Sportgeschaeft-VeloLoft-Markers-shwon-in-GoogleMap.jpg
Custom-Search-Sportgeschäfte.jpg

Tell us what you are trying to do?
I made a custom search view of sport shops that works eventhough as someone has hardly knowledge of bootstrap it was quite a hard work.
hidden link

Now I would like to show the google map with the marker of these shops when a user is using the search. Therefore I created a custom field "adress" in the custom post "Sportgeschäfte". Within the custom post the map with marker is visible. On your youtube channel you have 3 videos about using maps with markers. I followed the instructions eventhough they are always a little bit different. Right at the moment I have an empty google map above the search. When you use the search the map appears but withou any markers showing.

I can copy you the codes that I'v written if you want to, but I sent you images about it.
Could you please help me to solve this problem?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#766991

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would like to know here have you registered the Google Map API key at:
=> Toolset => Setttings => Maps tab => Google Map API key

If yes - could you please click on button available there namely "check API" and check if your map API key is correct.

#769595
View-Sportgeschaefte-Map-Settings-Toolset-Bild1.jpg

Hello Minesh

Good question, yes, I checked it and received a positive answer, that's why all the maps and markers in the custom posts work - I had an error yesterday when an API was missing. I attached the picture with the positive answer of the system.

Could you have a look on the codes of my view? Was ist correct? Or could there be a mistake?

#775402

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please share problem URL and access details?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#802006

Hello Minesh

Tank you for your patience. I had to install a subdomain, where you could work without disturbing our main website. I installed now the subdomain test.sportguide.ch. To give you access to wordpress dashboard I need a an email from you to register you in the backend of the wordpress site. Please send me back this email and I will open up you as a new user with adminstration rights. Glad to hear from you soon.

#802059

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

#802349

Hi Minesh

I found the responsable plugin: All-in-One-SEO: By changing or deactivating it your map is working, but I need the SEO-plugin for my SEO. Could you give me any advice. I still offer you to give you full access to your website, I just need your email-address.

#802351

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please share problem URL where you have added the map and access details?

my email is: minesh.s@onthegosystems.com

#802886

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I can see the map even if the SEO plugin is active:
=> hidden link

However - I see in browser's console that there is javascript error from "mu-plugins".

#802979

Hi Minesh

Yes, the difference is that I changed all the mainsetting of All-in-One-SEO Plugin. I deactivated any follwing and indexing of the plugin because I don't want to be indexed with this site. If you look on "Haupteinstellungen" of All in One SEO you see everything deactivated and all nofollow and noindex activated. That's the difference to the normal website hidden link.

#802983

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - could you please tell me which is the exactly setting of SEO plugin that causes the issue and have conflict with Toolset plugin?

#803128

No, I have to try this.

#803152

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Please try and let me know.

Additionally - in order to minimize the cause of issue - please deactivate all third party plugins, just check with SEO + Toolset plugin active.

#803303

I was activating and deactivating all different settings with the plugin but it always worked. I don't know what the problems on the main website are?

#803329

Am I the only one with the problem with the All in One SEO-Plugin that has problöems and shall I try antoher SEO Plugin that works? And which does work perfectly with your Plugin - if you know?

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.