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[Resolved] Map Markers custom images are distorted

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 5 years, 3 months ago.

Assisted by: Minesh.

Author
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#1167221

Hello,
Since few days ago i have noticed that the map markers which use custom images are distorted (shrinked).
This issue appeared recently.
I have updated WordPress and all Toolset plugins and the problem still persists. I have checked the .png attachments for the markers and those are looking good.

Link to a page where the issue can be seen:
hidden link
hidden link
and all the View Maps across the site.
link to image: hidden link

I expected to see:
The icons used to be fullsize, and keep the original proportion.

#1167407

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and reported to our Devs. I'll get in touch with you as soon as Dev share hotfix or workaround in order to fix this issue.

#1171148

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Our Devs shared updates on this issue with the following link:
=> https://toolset.com/errata/maps-marker-icon-size-is-not-displaying-in-the-correct-proportion/

This issue is set to fix with the Toolset Maps 1.7.2.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.