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[Resolved] Map is showing shortcode in pop-up instead of content

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Ian 6 years ago.

Assisted by: Luo Yang.

Author
Posts
#650558

Ian
map.png

I am trying to: Show some content in a map popup

Link to a page where the issue can be seen: hidden link

I expected to see: The post name and

Instead, I got: See Screen Shot

code I am using:

[wpv-map-render map_id="map-eats" map_height="350px" marker_icon="//burnslakechamber.com/visit-burns-lake/wp-content/plugins/toolset-maps/resources/images/markers/Home.png"][/wpv-map-render][wpv-map-marker map_id="map-eats" marker_id="marker-3" marker_title="" marker_field="wpcf-address"]<h4>[wpv-post-excerpt]</h4><p>[wpv-post-excerpt]</p>[/wpv-map-marker]

#651184

Hello,

The problem you mentioned above is abnormal, shortcode [wpv-post-excerpt] should be able to work inside map marker shortcode, in case it is a compatibility problem, please try this:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

#693919

Ian

Changed the way I was inserting the View and it seems to have fixed the issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.