[Resolved] many-to-many relationship, losing dropdown values in admin, suspect slow ajax

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[markD-13]

Client is a retail chain with regional promotions, with participating stores. I have created a post type called "promotion stores" for many-to-many relationship between custom post type promotions (via types) and custom post type stores(3rd party plugin).

The problem is that sometimes the stores linked to the promotion lose their value and it breaks the view on the front end. I suspect its because the dropdowns are loaded via ajax and the "add new promotion store" functionality in the promotion edit screen causes an ajax reload of all the existing dropdowns for existing linked stores. I'm guessing if the user clicks update before all the dropdowns are set then the value for the store is lost. On the front end instead of displaying a link to the store it displays a slug for the "promotion store" custom post type

Please let me know how i can get around this. I have asked the client to make sure the dropdowns are loaded before clicking save but this is not a long term solution.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

Actually - this is a usability issue and our development team is aware of this issue and we are working on it to improve it.

Our development team is planning to provide a solution within the next two next releases.

You can check the Types plugin changelog page: https://toolset.com/download/toolset-types/#changelog for the two versions after 2.1 to make sure that this is fixed.

As a workaround:
set the Child post Table to as example display only 10 items a time.
- This will load them fast.
- Then you can paginate and also this will load fast.

[markD-13]

Hi Toolset support/Minesh,

Just wondering when you guys plan on releasing a fix? Our client is needing a solution and a redev without types/Views is just not feasible.

Any ballpark estimate would go a long way to putting my client at ease.

Thanks.

[Beda]

Since Minesh currently has a few days off, I will replace him here in the forum.
I hope this is OK for you.

I tested today a new patch for this issue, which seems to make sense.

I want to be sure I did not miss anythign and would like to ask you if you can give it a try as well?

If so, do that only on a Test Site or after a 100% valid backup.

I would then send you a copy of the Develop Version of types, where the patch is active.

To do so I will need FTP access and upload the Plugin to a folder in the FTP.

Would you be able to provide that?

[Beda]

We have implemented a fix for this in Types 2.2.1 - which has been released a few minutes ago.

Please aknowldege that this is a fix that will live until we rewamp the entire Many To Many relationship.

Then, this will be solved for good anyway.

For now, to prevent the multiple ajax calls for each field we gave the fields a new "frozen" state with only the title. Once you are clicking it, the select2 is loaded.
That avoids data loss as the Select2 are not initailized if not clicked, and threfore nothing can get lost (the value is frozen)

If you find any other problems, please let us know in a new ticket.