Mandatory generic field stops form submission even if field data provided

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms

This topic contains 9 replies, has 3 voices.

Last updated by Nigel 2 years, 11 months ago.

Assisted by: Nigel.

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February 9, 2021 at 4:36 pm #1939835

himanshuS

I have a generic field in a CRED form with "required": 1.

The field does not allow me to submit the form even if I provide the information for the field. What could I be missing?

I can share the cred form link with you if that helps.

February 10, 2021 at 12:35 pm #1940715

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I've tested this on my own local site and can confirm it is not working, the required validation for a generic multiselect field always fails.

I've escalated this so that the developers can investigate and produce a fix, and I'll let you know when they have a solution.

Thanks for your patience.

February 10, 2021 at 3:40 pm #1941023

himanshuS

Thanks, Nigel.

February 24, 2021 at 10:06 pm #1966079

himanshuS

Nigel,
any updates?

February 26, 2021 at 2:30 pm #1968035

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Nigel is no Vacation. He will be back on next Monday.

However, I check the internal ticket and there is no update available as of now..

March 1, 2021 at 8:45 am #1970239

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Just to let you know there is a fix proposed by the developer, which will need to undergo the normal code review and testing steps before it is available, but it is in hand.

March 1, 2021 at 8:57 pm #1971283

himanshuS

Thanks for the update, Nigel.

March 11, 2021 at 12:33 am #1981509

himanshuS

Nigel,

Any update?

March 11, 2021 at 7:38 am #1981675

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

According to the internal ticket it just passed testing, so the developer just has to complete the process of merging into the release branch so that it is included in the next update, and that is due together with other plugins by the end of this month.

May 17, 2021 at 10:58 am #2058035

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

I was just reviewing escalated tickets for today's plugin updates and see I didn't update this earlier when the fix was released in the last set of updates.

If you haven't already, updating will fix this issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.