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[Resolved] MacBook Wiped

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1260379

I am trying to: download toolset again
I picked up malware. When I tried downloading it to my wiped computer (fresh) All I got was a folder download. Im not able to install the folder.

#1260439

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kevin,

Thank you for getting in touch.

Are you trying to perform a manual update of the plugin?

Would you mind allowing me to have ftp access to the site so that I can do this for you ?

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.