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[Resolved] login form, create an account with smartphone

This thread is resolved. Here is a description of the problem and solution.

Problem:

Create user registration form with Toolset plugins.

Solution:

You can follow our document to setup Toolset user form for creating new users.

Relevant Documentation:

https://toolset.com/course-lesson/creating-forms-for-registering-users/

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by yoshihikoH 2 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#2150753

I am testing user registration and page transitions.
I'm trying to register a new user on my smartphone, but I can't. Therefore, it does not transition to the thank you page. I need your support.

#2151089

Hello,

I assume we are talking about Toolset user form for creating new users.
https://toolset.com/course-lesson/creating-forms-for-registering-users/

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#2152489

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.