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[Resolved] List of layouts does not appear on the backend

This support ticket is created 7 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 5 replies, has 4 voices.

Last updated by kasperT 7 years, 11 months ago.

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#388786
screenshot.jpg

I am trying to: Edit a layout

I visited this URL: hidden link

I expected to see: a list of layouts

Instead, I got: a blank list. I see the headers for the columns, but list of layouts does not appear.

#388807

By deactivating all of the other plugins, I was able to get the layouts to display again.

#388808

While the list now appears, I am now not able to edit any of the layouts.

#400492

I'm having the same problem here. It's market as resolved, but where is the solution?

#402231

I'm having the same experience after updating all WP Types, Views, Layouts to latest versions. I see the layouts list, but cannot modify any. I get a 504 Gateway Timeout Error.

[UPDATE]

It looks like there is an issue when the domain of the website under the Toolset Sites list is different from the domain of when you log into wordpress.

For example, I started development using the domain XYZ.domain.com but then moved it to production under ABC.domain.com.

It appears there is some call-back from the wordpress admin interface and the Toolset account. Since the domain of the register key was different from the domain I was currently logged in under, layout editing timed-out.

When I logged into my wordpress admin area under the original dev domain, layout editting resumed to work.

#402956
Layouts-list-empty.png

I am experiencing the same thing, and the "Add new layout" button don't work.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.