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[Resolved] Layout: found a Bug!

This thread is resolved. Here is a description of the problem and solution.

Problem:

I created a layout and assigned it to 4 pages, I added another page "delete user" to this layout.

I then CHANGED a small thing on the "delete user" page, but Layout removes it from the list and I need to insert it again

Solution:

please check these:
1) you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) deactivate other plugins and switch to wordpress default theme, and test again

If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

Relevant Documentation:

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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This topic contains 4 replies, has 2 voices.

Last updated by massimoS527 6 years, 10 months ago.

Assisted by: Luo Yang.

Author
Posts
#606817

I created a layout and assigned it to 4 pages.
I added another page "delete user" to this layout.

I then CHANGED a small thing on the "delete user" page, but Layout removes it from the list and I need to insert it again

#606981

Hi,

The problem you mentioned above is abnormal:
Layout removes it from the list and I need to insert it again

please check these:
1) you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
2) deactivate other plugins and switch to wordpress default theme, and test again

If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

#609163

Thanks for the details, I am downloading the file, will feedback if there is anything found

#609165

Here are what I found:
Q1) There isn't any page "delete user" in your database dump file, so I am not sure how to see the problem:
https://toolset.com/forums/topic/layout-found-a-bug/#post-606817

I then CHANGED a small thing on the "delete user" page, but Layout removes it from the list and I need to insert it again

Please point out where and how can I see above problem, thanks

Q2) it is saved ONLY if I press "Save & Close".
I assume we are talking about the problem: the "Save" button can save the layout, but the saved layout does not take effect in the front-end, please confirm it, it seems to be a bug of Layouts plugin, thanks

#609196

I assume we are talking about the problem: the "Save" button can save the layout, but the saved layout does not take effect in the front-end..... now it is very clear .... everything is ok !!!

for the other problem it is now solved, I did not understand what caused it