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[Resolved] Latest Update Breaks Admin Functionality

This support ticket is created 7 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+01:00)

This topic contains 4 replies, has 2 voices.

Last updated by vinceA 7 years, 7 months ago.

Assisted by: Nigel.

Author
Posts
#431534
bad-admin.JPG

This morning I updated to the latest version of types and views.

I am trying to update a custom post type via the admin. When I go to edit one of the posts, the admin loads as pictured and is unusable. I've tried disabling all other plugins. This only happens on one of my custom post types - the most complicated I have.

Please help. URGENT.

#431686

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi Vince

I'm sorry for the troubles updating Toolset has created for you.

If it is occurring on only one page could we check for errors on that page.

Check your browser console for JavaScript errors.

Turn on debugging if you haven't already.

Edit your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

That will create a debug.log file in your wp-content directory which you can examine in any text editor. Try visiting the same page where you observe the problem and then inspect the log. If you don't find the debug.log file it means it didn't generate any warnings or errors.

If you could let me know what you find, thanks.

#431794

Nigel,

Checked, no Javascript errors. Also debugged, no errors there either.

Did some further digging and found the problem. I had HTML stuffed in the options in one of my checkboxes which was messing everything up. Have to find another solution for that.

#431801

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

OK, thanks for the update, if you need any more help with this let me know.

#431802

Have a great weekend.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.