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[Resolved] Kreative Pro mobile menu delay

This thread is resolved. Here is a description of the problem and solution.

Problem: The mobile menu button is slow to appear when using the Kreative Pro theme. On their demo site it is very fast.

Solution: Check the Cookie Consent settings. Manual seems to work better than automatic.

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by lindsayH 4 years, 4 months ago.

Assisted by: Christian Cox.

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#1390099

In mobile view, the genesis-mobile-nav-primary loads later... there is quite a delay. I've tried disabling the plugins... but still a bit of a delay.

On the kreative pro demo, its there instantly. hidden link

I think it might be a layouts issue/conflict, but any help/direction would be gratefully received.

#1390547
Screen Shot 2019-11-24 at 12.03.10 PM.png
Screen Shot 2019-11-24 at 12.03.18 PM.png

It seems to have something to do with the Cookie Consent plugin. Check the screenshots here, I added a breakpoint to illustrate the issue. The Cookie Consent plugin pauses jQuery execution while it's doing some internal stuff, so the mobile nav button isn't inserted right away. If I disable the plugin it's faster, but still not instantaneous because of how the menu seems to require a JavaScript DOM manipulation to insert the button - not ideal when other scripts are in play.

#1392293

My issue is resolved now. Thank you!

Just in case somebody else trips over same issue. Seems to be to do with Cookiebot and its cookie blocking mode. If I set at Automatic I have the problem, Manual I do not. Automatic enables full compliance with the ‘prior consent’ requirement of the GDPR - so I will be looking for a new GDPR cookie plugin.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.