[Resolved] Just purchased toolset. "Toolset Layout" makes webiste go blank when activated.

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[MoeJ5419]

I am trying to: Install Toolset Layouts

Link to a page where the issue can be seen: Plugin is currently disabled because it is not working properly

I expected to see: It working

Instead, I got: Was a blank website

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - this is strange. We need to follow few basic debug steps.
1)
Could you please activate WP_DEBUG from wp-config.php file and send me possible errors for review.

If you see any error - could you please share with me.

2)
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

[MoeJ5419]

Hi Minesh,
Here is what i am getting when I activate wp_degug...

Notice: Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php on line 55

Warning: Cannot modify header information - headers already sent by (output started at /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php:55) in /home/amember71/dxfs.net/wp-includes/pluggable.php on line 1210

Warning: Cannot modify header information - headers already sent by (output started at /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php:55) in /home/amember71/dxfs.net/wp-includes/pluggable.php on line 1210

I believe there is a conflict in those two plugins. How do I fix this?

I deactivated the Ninja Popups, no errors shown, and still have blank screen on website... 🙁

[Minesh]

Well - could you please try to check with minimum setup with only Toolset plugins + default theme and try to check if that works and then try to activate the plugins one by one to see if there is any plugin has conflict.

[MoeJ5419]

I went ahead and put my site on a staging site and activated the plugin and I do not have a blank screen. This means it would be something on my host. I am unsure on what to do at this point.
What should I do?
Thanks!

[Minesh]

Could you please check your server error log and check if anything you found there?

To enable PHP debugging in WordPress, edit your wp-config.php file and add the following:

PHP Debugging in WP

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

This produces a file error_log.txt in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, the www-data user).

After this is enabled, all errors that occur when using your website’s front-end and backend, are logged into that error_log.txt file.

More info:
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

[MoeJ5419]

Hi Minesh,
Here is what the log says...

[13-Sep-2017 17:20:00 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/hide-title/dojo-digital-hide-title.php on line 127
[13-Sep-2017 17:20:00 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/tm-replace-howdy/index.php on line 117
[13-Sep-2017 17:20:19 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/hide-title/dojo-digital-hide-title.php on line 127
[13-Sep-2017 17:20:45 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php on line 55
[13-Sep-2017 17:21:24 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php on line 55
[13-Sep-2017 17:21:26 UTC] PHP Warning:  Cannot modify header information - headers already sent by (output started at /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php:55) in /home/amember71/dxfs.net/wp-includes/pluggable.php on line 1210
[13-Sep-2017 17:21:26 UTC] PHP Warning:  Cannot modify header information - headers already sent by (output started at /home/amember71/dxfs.net/wp-content/plugins/arscode-ninja-popups/admin/updates.php:55) in /home/amember71/dxfs.net/wp-includes/pluggable.php on line 1210
[13-Sep-2017 17:23:06 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 49152 bytes) in /home/amember71/dxfs.net/wp-content/plugins/intense/inc/plugins/ReduxCore/inc/fields/spacing/field_spacing.php on line 361
[13-Sep-2017 17:23:06 UTC] PHP Fatal error:  Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0
[13-Sep-2017 17:23:23 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 49152 bytes) in /home/amember71/dxfs.net/wp-content/plugins/intense/inc/plugins/ReduxCore/inc/fields/image_select/field_image_select.php on line 168
[13-Sep-2017 17:23:23 UTC] PHP Fatal error:  Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

[Minesh]

Well - I see allowed memory size error with the error log you shared with me.

Could you please try to add following lines to wp-config.php file.

define( 'WP_MAX_MEMORY_LIMIT', '512M' );
define( 'WP_MEMORY_LIMIT', '512M' );

More reading:
=> https://codex.wordpress.org/Editing_wp-config.php

[MoeJ5419]

I added the line of code to wp.config and here is my error log...

[13-Sep-2017 18:07:02 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/hide-title/dojo-digital-hide-title.php on line 127
[13-Sep-2017 18:07:06 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/tm-replace-howdy/index.php on line 117
[13-Sep-2017 18:07:09 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/hide-title/dojo-digital-hide-title.php on line 127
[13-Sep-2017 18:07:09 UTC] PHP Notice:  Trying to get property of non-object in /home/amember71/dxfs.net/wp-content/plugins/tm-replace-howdy/index.php on line 117

Here is the strange part. I am no longer getting a blank screen. Why would that be?

[Minesh]

Well - you do not have enough memory so we increase it and now you see are not errors but PHP notices that belong the third party plugins you are using such as:
- tm-replace-howdy
- hide-title

Either you need to deactivate the plugins and if you would like to use it you need to correct the the code of above plugins or just deactivate the WP_DEBUG and you will not see the PHP notices.

[MoeJ5419]

Hi Minesh,
Not to sound stupid, but are there any negative effects to doing this? Is there something on my server side that I need to adjust?
Thanks!

[Minesh]

I don't think so and these are PHP notice not critical. So you can just deactivate the WP_DEBUG from your wp-config.php and check if all goes well at your end.

[MoeJ5419]

Thanks for your help Minesh! Can I get you on speed dial! 🙂