Issues with updating Toolset Views

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Tagged: Types plugin, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

July 15, 2019 at 9:25 pm #1292151

nateS-3

I am trying to: update plugins

Link to a page where the issue can be seen: blueatlassites.com/gulfcoastcc

Instead, I got:

Oops! There's been a problem when upgrading Toolset data structures. Please make sure your current configuration allows WordPress to alter database tables.If the problem persists, please don't hesitate to contact our support with this technical information:
Upgrade command not found.

This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 369 of the file /home/blueatlassites/public_html/gulfcoastcc/wp-content/plugins/wp-views/vendor/toolset/toolset-common/bootstrap.php. Error message: Uncaught Error: Call to undefined function toolset_dic_make() in /home/blueatlassites/public_html/gulfcoastcc/wp-content/plugins/wp-views/vendor/toolset/toolset-common/bootstrap.php:369 Stack trace: #0 /home/blueatlassites/public_html/gulfcoastcc/wp-content/plugins/wp-views/vendor/toolset/toolset-common/bootstrap.php(85): Toolset_Common_Bootstrap->register_inc() #1 /home/blueatlassites/public_html/gulfcoastcc/wp-content/plugins/wp-views/vendor/toolset/toolset-common/bootstrap.php(117): Toolset_Common_Bootstrap->__construct() #2 /home/blueatlassites/public_html/gulfcoastcc/wp-content/plugins/types/application/controllers/main.php(146): Toolset_Common_Bootstrap::get_instance() #3 /home/blueatlassites/public_html/gulfcoastcc/wp-includes/class-wp-hook.php(286): Types_Main->after_setup_theme('') #4 /home/blueatlassites/public_html/gulfcoastcc/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #5 /home/blueatlassites/public_html/gulfcoastcc/wp-includes/plugin.php(465): WP_Hook->do_action(Array)

July 16, 2019 at 3:32 am #1292265

Luo Yang

Hello,

Thanks for the details, it seems that Toolset Types plugin file in your website are broken, I have tried these in your website:
1) Deactivate and delete Toolset Types and Toolset Views plugins in your website
2) Upload and install both plugins in your website, and it works fine, you can download them here:
https://toolset.com/account/downloads/

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.