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[Resolved] Issue with Gravity Forms Access 2.1, no permissions, no admin access

This support ticket is created 7 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by info29 7 years, 10 months ago.

Assisted by: Luo Yang.

Author
Posts
#407148
gf2.png
gf1.png

I am trying to: enter gravity forms admin menu

I visited this URL: .me/wp-admin/admin.php?page=gf_entries

I expected to see:

Instead, I got: permission error

gf1: missins admin menu @gf
gf2: toolset deactivated -> everything is fine

#407365

Dear info,

I assume we are talking about the compatibility problem between Gravity Forms plugin and Access plugin.
I tested Gravity Forms version 1.9.19 + Toolset Access version 2.1 in my localhost, but can not duplicate same problem, please check these:
1) Deactivate other plugins, except Gravity Forms + Access, and switch to wordpress default theme 2016, and test again.
2) If the problem still exists, please describe detail steps to duplicate same problem, how do you setup in Access setting page, I need duplicate and debug it in my localhost, thanks

#407487

Dear Luo,

thanks for fast reply. Is there a possibility to downgrade to 2.0? There was no issue.
Its a simple Solution.

Best Regards
Oliver

#407746

You can download old version of Access plugin here :
https://toolset.com/download/toolset-access/#changelog

#408044

v 2.0 - everything is fine. Please fix the issues with GF in 2.2/2.1.1
Thanks!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.