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[Closed] Issue deleting Layour

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Last updated by Jamal 5 months ago.

Assigned support staff: Jamal.

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#2023865

I can't remove a layout from Popup Maker. Every time I go to edit my popup it gets hijacked by Toolsets layout functionality and I get redirected to edit layout - I really don't want to use layouts in my popups and want to revert back to normal WordPress editing.

#2024157

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

If I understood well, you are unable to use the Popup Maker plugin where because of Toolset Layouts, right?
If you deactivate Toolset Layouts, are you able to edit in Popup Maker without issues?

If yes, are you using Toolset Layouts for some frontend design in your website?

Would you allow me temporary access to your website to check this issue? Maybe the issue comes from a Javascript or CSS conflict that I can fix quickly. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
Please record a short screencast to show me the issue. Preferably, when Toolset Layouts is activated and when it is not activated.

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