Issue deleting Layour

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Jamal 3 years ago.

Assisted by: Jamal.

Author

Posts

April 16, 2021 at 10:33 pm #2023865

Aaron Gibson

I can't remove a layout from Popup Maker. Every time I go to edit my popup it gets hijacked by Toolsets layout functionality and I get redirected to edit layout - I really don't want to use layouts in my popups and want to revert back to normal WordPress editing.

April 17, 2021 at 10:37 am #2024157

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

If I understood well, you are unable to use the Popup Maker plugin where because of Toolset Layouts, right?
If you deactivate Toolset Layouts, are you able to edit in Popup Maker without issues?

If yes, are you using Toolset Layouts for some frontend design in your website?

Would you allow me temporary access to your website to check this issue? Maybe the issue comes from a Javascript or CSS conflict that I can fix quickly. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
Please record a short screencast to show me the issue. Preferably, when Toolset Layouts is activated and when it is not activated.

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