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[Resolved] Infinite scrolling ruins audio media player in view

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Waqar 4 years, 11 months ago.

Assisted by: Waqar.

Author
Posts
#1218201

I have a list view where there is audio player in list items. When scrolling down and the infinite scrolling activates the audio players turn black and an odd white circle appears behind the black audio player.

#1218518

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi there,

Thank you for contacting us and I'll be happy to assist.

Can you please share the link to the page where this view with infinite scrolling can be seen?

Note: If it is behind a password/user protection, you're welcome to share temporary admin login details, in reply to this message.
(I've set your next reply as private)

I'll be in a better position to guide you accordingly.

regards,
Waqar

#1219574

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for waiting and for sharing the access details.

During testing, I was able to reproduce this issue on my test website too.

Appreciate you brought this forward and I've shared these findings with the concerned team. I will keep you updated with the progress through this ticket.

As a quick workaround, you can replace the default audio field shortcode in the view:


[types field='aaninayte'][/types]

With the HTML5 audio tag ( ref: hidden link ):


<audio controls>
<source src="[types field='aaninayte' output='raw'][/types]" type="audio/mpeg">
Your browser does not support the audio element.
</audio>

I hope this helps and please let me know how it goes.

regards,
Waqar

#1219659

Thank you Waqar, the workaround works great!

#1229137

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Just wanted to update that a fix for this issue was included in the most recent release of Toolset Views (version 2.8.0.1).

Please let me know if you still experience this issue after the update.

regards,
Waqar

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.