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[Resolved] Individual company not diisplaying

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 6 replies, has 3 voices.

Last updated by StephenD4019 5 years, 7 months ago.

Assisted by: Christian Cox.

Author
Posts
#1213637
company details.PNG

Company details page lists the companies correctly.

When you select a company it does not display the information.

#1213778

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Stephen,

Thank you for contacting our support forum.

I took a look at this for you and the issue is that your company template isn't set to display anything from the company post.

See the template here
hidden link

What you need to do is to add the information from your company to this page. You need to add to the template the custom fields that you want to display.

Please let me know if you know how to do this or if further assistance is needed.

Thanks,
Shane

#1213781

Thanks for your reply.

I don't know how to add the content to the template. It was working fine and suddenly disappeared. The company information was put together on the old Toolset framework and not Beaver Builder.

Please can you advise me how to add the content.

#1213784

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Stephen,

Do you have a backup of this site when the template was working fine ?

As of right now I see that its assigned to a content template using beaver builder.

If you have a backup then you can just restore it.

However this is definitely because of the template.

Thanks,
Shane

#1214831

I only have backups for 4 days so do not have a backup of how it should be.

Do I go into Toolset layout or somewhere to correct the issue?

#1216555

Hi, it looks like you are using Beaver Builder so Toolset Layouts should be deactivated. However, if you had previously designed a template for Companies using Toolset Layouts, you'll have to recreate that template now in Beaver Builder. You can recreate that template in a Toolset Content Template here:
hidden link
Click "Launch Beaver Builder" and begin using the BB visual editor to design the page. If you need assistance using Beaver Builder, check their online support here: https://www.wpbeaverbuilder.com/beaver-builder-support/

#1233977

My issue is resolved now. Thank you!