I am trying to: use a WP archive
I visited this URL: hidden link
I expected to see: the search box at the left as the default behavior
Instead, I got: the search box at the bottom, and also my footer breaks.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
Thank you for contacting our support forum.
I tried to take a look at this but i'm getting a 404 from the link.
What I recommend that you do is to check your view and see if there are any divs that are not closed as this could be the source of the issue.
Thanks,
Shane
Hi Shane,
Sorry for the issue. Our hosting provider is working on the website. I will notify you when it the work is done.
Thanks,
Sebastian.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
Thanks for keeping me posted.
The work on the site is done and now it's available for taking a look at this issue.
I did check as you suggested for unbalanced divs; there was indeed a missing opening div, but fixing that didn't solve the issue; so I reverted that change for you to have a look.
By the way the name of the archive is Course Catalog.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
Would you mind providing me with admin access to the website so I can have a look at it ?
The private fields will be enabled for your next response.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
How is this search added to the page, It doesn't seem to be generated by our Types plugin.
It seems like a its a yith search bar. I would recommend contacting YITH support . Does the page load normally when the search bar is removed ?
Please let me know.
Thanks,
Shane
Deactivating the YITH Search doen't solve the issue.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
We recently updated our plugins, would you mind performing an update and let me know if it this helps.
Thanks,
Shane
Unfortunately updating the Toolset plugins did not fix the issue.
If it helps, I have observed that the archive is displayed correctly for the shop: hidden link
The problem occurs with the product categories.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
I must apologize for the delay in response as our forums are closed on the weekends.
Taking another look at the website I noticed that the issue is no longer there.
Were you able to resolve the problem ?
Please let me know.
Thanks,
Shane
Hi Shane,
The issue still on the page: hidden link
I disabled the YITH search but the page breaks. Please check the footer and compare with other pages (ie. hidden link
Regards.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Sebastian,
Thank you for the clarity.
It seems that the issue is that you don't have a custom archive created for these categories.
What I recommend that you do is to create a custom archive layout for these and it should resolve your issue.
Thanks,
Shane
At some point the archive was not assigned to be used for product categories but it was used anyway.
In some place I saw a warning stating that the theme we are using is not integrated with Layouts. Could that be the problem? Should we follow the steps for the integration?