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[Resolved] Impossible to register a site with Toolset

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Europe/London (GMT+00:00)

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This topic contains 2 replies, has 2 voices.

Last updated by Pat 6 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#599766

Pat

Hello,

Since some weeks, it is impossible for me to register a site with Toolset. I have tried with an old registered site an placed the right key, but I'm getting this message : "Wrong key for this site".

Can you help please.
Regard
Pat

#599788

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Pat

We have had several issues with this over the past few weeks, each time lasting for up to a few hours before being fixed.

It has been working fine for a while now, but we had another couple of users reporting problems shortly before you, though I have just tested it myself and it appears to be working fine again now.

Could you please check again and let me know if it still doesn't work?

Sorry for the inconvenience.

#599916

Pat

Hi Nigel,

You're right, the issue desappears after some time, but it's not easy to create new sites when you have to wait before being able to install your plugins !!
Regards
Pat