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[Closed] Image upload works only when user is logged in

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Last updated by Luo Yang 2 years, 10 months ago.

Assigned support staff: Luo Yang.

Author
Posts
#683875
error.JPG

I am trying to: Use a post-create form and upload an image to this new post.

Link to a page where the issue can be seen: hidden link

I expected to be able to upload an image when I am not logged in.

Instead, I get an alert box saying "There was an error uploading your file".
When logged, I can upload the file successfully.
In any case (logged in or logged out) if I dont upload the file the form gets successfully submitted and the post gets created.

Any ideas pls?

#690505

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

The problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:

1) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . 'https://cdn.toolset.com/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

2 deactivate other plugins and switch to wordpress default theme, and test again, If the problem is fixed, you can activate other plugin one by one, try to locate the problem plugin/theme

3) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks

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