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[Resolved] I upgraded to Toolset Types v2.2.16, post relationships are not saved anymore

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This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by bertrandV 6 years, 7 months ago.

Assisted by: Christian Cox.

Author
Posts
#567680
ScreenshotPostCreatedInPlaceOfRelationships.JPG
ScreenshotEmptyRelationships.JPG
ScreenshotCorrectRelationshipSaved.JPG

I am trying to: save the added relationships in post editor form. Adding the relationhips works fine. But when saving the post, the created relationships are not saved. And a new post has been created with the relationship fields saved as personnalised fields.

Link to a page where the issue can be seen: -edited-

I expected to see: all the created relationships created and saved in the post edit page as on -edited-

Instead, I got: all relationships not saved and a new post has been created with the relations saved as personalised fields.
Extra info : -edited- contains the old website
-edited- is the new website on which the relationships are not working.
Both website are in production.

The debug information box is empty. -edited-

#568362

Okay that's strange behavior. Can you try the following troubleshooting steps?
- Temporarily disable all non-Toolset plugins and activate a default theme like Twenty Seventeen. Make sure all your Toolset plugins are up-to-date, then try to create new child contenu posts again. If the problem is resolved, reactivate your theme and plugins one by one until the conflict is revealed.
- If the problem was not resolved, I may need to take a look in your wp-admin area to see what is happening. Please provide login credentials in the private reply fields you can find here.

#569529

Hi just checking in to see if you need additional assistance, or if you received my last reply.

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.