[Resolved] I have trouble with parametric search : it includes more than it should

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[stefanp]

I am trying to filter the search using the parametric search. It gives some results than shouldn't appear

I visited this URL: hidden link

I expected to see: BMW for instance on a filtered search

Instead, I got: I got 3 BMW cars and 1 Ford Mustang

I don't understand why the Audi and the Ford Mustang are always there, no matter the search. Thank you for your help

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

I checked problem URL you shared with us. I think this is due to the second filter dropdown.

I would like to review your views settings.

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[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

I checked your view:
=> hidden link

If you navigate to "query filter" section and edit your query filter, I can see that the "Fields relationship:" setup with "OR" operator.

So, as you search with BMW and second dropdown filter has first value as "01 - Ain":
=> thats the reason it returned the result with records with "BMW" OR "01 Ain".

The extra record is displaying because "Ford Mustang" entry has assigned "01 - Ain".

Either you should use "And" operator with the "Fields relationship with your query filter section.

[stefanp]

Hi,

I just did try to change the operator from OR to AND, but the result is actually worse : no cars found. You still have your acess, and caching is still deactivated.

How can I set up the search using one parameter only (car brand or area), and not having a relationship between the two ? It would make my day (and the website visitors)

Looking forward to reading your message.

[Luo Yang]

Dear stefanp,

Minesh is not available currently, I suggest you setup both filters with same URL parameters name. and use "OR" logic to combine them.

[stefanp]

Hello Luoy,

I didn't catch the meaning of your message : would you have an example that I could rely on to make the modification ?

[Luo Yang]

I assume you are going to filter different fields with same field in the form, you can try setup both filters by same URL parameter, see the solution in another thread:
https://toolset.com/forums/topic/alphabetical-filter-option/#post-377966
step 1)

[stefanp]

Hi,

I did try to edit the view as you recommended but still couldn't get it working properly. I alos have another question regarding this solution : what should the url_param field contain : a pre-existing custom field or could it be anything ?

However, I did notice something : it doesn't work properly when I use two "select" searches. If I let Types choose (Types auto style), it works.

Problem becomes that for the areas it chooses checboxes, and there a lot of them. It also chooses an input field for the brand.

Is it possible that two "select" fields are too much, that you wold have to choose one with checkboxes and another one ?

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Sorry for the delay here. I'm back from holidays,

I could not able to make any changes with your filter last time that is why I asked you to change it.

When you edit your filter it will open a popup and within that popup you will find following option:
"Label for 'not selected' option". Please find attached image.

You should setup default option for both your filter. Could you please add default select text, for example:
"select one option"

[stefanp]

Hello Minesh,

That did the trick alright ! Thank you very much, great support from you guys !