I cannot connect to my toolset account

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Assisted by: Minesh.

Author

Posts

February 10, 2021 at 11:25 pm #1941621

yosukeS

When I connect my site to your system. this error pops up. When I check the status, everything looks fine. I don't know what to do..

February 11, 2021 at 12:13 pm #1942227

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You will find the Toolset installer just below the WPML installer. Can you please make sure that you registered the Toolset site key. Please check the following Doc:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.