This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user was seeing the text 'hidden link' where there is suppose to be a link in the forum.
Solution:
This was a measure that was implemented by our team to prevent a customer's url to be displayed openly in the forum.
You can however unhide those links by asking the supporter handling the ticket to make the links public and this is done by prefixing the links with the @ sign
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Our next available supporter will start replying to tickets in about 8.45 hours from now. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 6 replies, has 2 voices.
Last updated by 6 years, 10 months ago.
Assisted by: Shane.
I don't see anywhere else to ask this but I am now seeing a lot of hidden links in support forum - see attached screenshots. I am a fully paid-up user and the links would help me sort out problems.
