Skip Navigation

[Closed] Hi my pagination is refreshing the page and it's returning wrong results

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

This topic contains 29 replies, has 3 voices.

Last updated by Shane 5 years, 11 months ago.

Assigned support staff: Shane.

Author
Posts
#433412
Screen Shot 2016-09-07 at 12.13.20 AM.png

I've attached the setting I choose for pagination and filter to respond but it's just not behaving it supposed to.

It refreshes the page every time I do paging and disorder the paging result as well.

#433660

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Thank you for contacting our support forum.

I suspect that this issue may be caused by a plugin conflict. What I recommend that you do is to temporarily disable all you non-toolset plugins and try again.

Also I noticed that the plugins are not on their latest version. Could you try updating to the latest versions as well and let me know if this resolves the issue.

Thanks,
Shane

#433846
Screen Shot 2016-09-07 at 8.33.52 PM.png

Hi Shane, I updated the plugin still page reloads while using pagination. I saw that with the update we have more options but still for me it's working the same way. Hope you can look into the problem.

Thanks

#434126

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Would you mind me having a look at this through the backend ?

I'll enable the private fields so that you can provide me with the credentials.

Thanks,
Shane

#434127

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

private fields

#434223

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Thank you for the credentials.

Could you try changing the theme to one of the wordpress default theme and see if the issue still remains ?

Thanks,
Shane

#436551

Hi I switched the theme but it didn't make any difference and I found one more thing pagination works when the chrome tools window is open.

This kind of issue should be addressed.

Thanks.

#436867

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

I took another look at the website trying to figure out whats wrong.

Actually the pagination works for me perfectly even when I don't have the chrome console open.

I will need to do further testing in order to see the issue. Would you mind providing me with a duplicator package of the website so that I can do some more testing ?

You can provide the duplicator package by following the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#440573

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

We have pushed some updates for our plugins.

Could you download these updates and let me know if the problem still remains.

Thanks,
Shane

#443525

I can't update Plugin in my site seems like I will still need some help.

Thanks

#443909

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

What happens when you are trying to update?

Please let me know as soon as possible.

Thanks,
Shane

#445359
Screen Shot 2016-10-03 at 3.36.00 PM.png

Well Right now I'm trying to register the plugin to my site, with the site key but it's giving me Timed out Error. Will Share the Screenshot with you.

#445486

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Could you provide me with admin access so that I can have a look ?

The private fields will be enabled.

Thanks,
Shane

#445926

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

The server seems to be private and I need the credentials to access it.

Could you check provide this as well 🙂

Thanks
Shane

#446706

Can you Please send me private fields

The topic ‘[Closed] Hi my pagination is refreshing the page and it's returning wrong results’ is closed to new replies.