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[Resolved] Help updating plugins

This thread is resolved. Here is a description of the problem and solution.

Problem:
Help updating plugins

Solution:
Please make sure you followed the steps offered with the following link and try t o resolve the issue.
=> https://toolset.com/faq/how-to-install-and-register-toolset/#migrating-registration-to-a-different-domain

Relevant Documentation:

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 2 replies, has 2 voices.

Last updated by fundacionI 3 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1745601

Hi!

We are launching today our new website, all this past weeks all the installation was under a temporary url, node4.ibercivis.es, and we added that domain as a site in the toolset dashboard to download your tools and plugins.

Now we've changed the temporary domain to the right one hidden link, and added to our toolset dashboard as one of our sites.

Now we want to update the plugins and we get "undefied error" when we try to update them in the WP dashboard.

Can u please help us and show us how can have our toolset plugins updated in our web, now that is visible and with the correct domain? And, can we delete the temporary domain in the tooset dashboard as a currntly site? The web is in the same place, we only have changed the domain and we are currently using the toolset plugins in this one web.

Thanks in advance!!
Daniel

#1746081

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please make sure you followed the steps offered with the following link and try t o resolve the issue.
=> https://toolset.com/faq/how-to-install-and-register-toolset/#migrating-registration-to-a-different-domain

#1746249

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.