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[Resolved] Form will not show up on iOS

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+01:00)

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This topic contains 2 replies, has 2 voices.

Last updated by martinE-4 4 years, 1 month ago.

Assisted by: Nigel.

Author
Posts
#1529687

My simple form is located at: hidden link and will NOT show up at all on iOS (either phone or iPad) neither on Safari or Chrome. Looks great on Desktop though.

The Toolset CRED form is: "Get in Touch" (ID: 2086)

The other form I use on this site does display on iOS so something is funny about this contact page.

Please help. I'm supposed to take this site live this week.

Many thanks.

#1530707

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Screenshot 2020-02-27 at 15.49.41.png

Before digging up an iOS device I checked in Safari and don't see a contact form, so I checked in FF—no form—and Chrome—no form.

I see no form whatever I use to visit the page.

Looks like you didn't add any permissions in Access for guests to use the form.

#1530787

Thanks that was it. I forgot to allow guest access to the form.
My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.