[Resolved] Forgot and Reset Password Shortcodes give 502 bad gateway error
This thread is resolved. Here is a description of the problem and solution.
Problem:
Forgot and Reset Password Shortcodes give 502 bad gateway error
Solution:
The issue here is due to an issue with the user's server. In cases like this it is recommend that you contact your hosting provider.
This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.
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Setup Lost Password functionality for the website in question.
Link to a page where the issue can be seen:
hidden link hidden link
I expected to see:
Working functionality
Instead, I got:
A 502 bad gateway error
What I have done to troubleshoot:
- I have tested this on multiple computers, browsers, and networks, all with the same error.
- I have disabled all plugins except Views/Types and the error still persisted.
- I have switched from Divi to TwentySeventeen and the error went away and came back when re-activating Divi.
- I have gotten with my Hosting, WP Engine who has helped me as far as they can and told me to contact both the Theme and Plugin developers for help.
- I have gotten with Elegant Themes who developed Divi, and they said there is nothing in their theme that should cause this error, and have shown other front-end user management plugins (with forgot password functionality) that doesn't have this issue.
So my last group to contact for help is you, can you please see if there is anything you can do to help me? If we can't solve the problem, I either have to custom-code the theme or find another solution than Toolset for this website, which neither is desired. Any help is greatly appreciated.
