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[Resolved] Filter Inputs Reload Filter Area Whenever a User Makes a Selection(s)

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 19 replies, has 2 voices.

Last updated by zacharyL 3 years, 2 months ago.

Assigned support staff: Shane.

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Posts
#1384363

So no expectation of a fix, or alternative solution?

#1384377

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Zachary,

No mention of a fix was made in the discussion as it is an expected behaviour.

However I have made a comment on the ticket for them to improve this.

Currently the only workaround is to not select the items in quick succession or display all the filter items even if they wont return a result so the filter area doesn't get refreshed.

Thanks,
Shane

#1384621

I'm not entirely satisfied with their response to this.

#1384645

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Zachary,

I understand the concern, however this is the best I can do since i've already made a suggestion for improvement. I mention that they can either prevent the user from selecting another option until the item has reloaded or allow the user to select the items but only deselect the ones in the combination that won't produce a result.

You can also make a feature improvement request here at the link below as well.
https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

Thanks,
Shane

#1386131

No, that's okay Shane. You did all you could. I'm not at all disappointed with your response. Thank you for at least looking into this for me.