fields with single or double quotes are not saved from a Toolset form

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic is split from https://toolset.com/forums/topic/relationship-field-width-issue-in-forms/

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Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Content-submission forms, Forms with post relationships, Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by Jamal 3 years ago.

Assisted by: Jamal.

Author

Posts

December 5, 2020 at 9:58 am #1866203

Jane

Created 2 select fields for measurement (feet & inches) ..... found out you can not use symbols (like ' or ") in the custom field content part but its fine in the display text part. I created the fields, but them in a form, then tested and found they do not save properly and do not display at all. There should be an early warning when creating the field that symbols are not allowed OR FIX it to allow symbols.

December 8, 2020 at 10:12 am #1868627

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Our 2nd Tier is working on this issue. I'll get back to you as soon as we have some progress to share.

December 9, 2020 at 1:46 am #1869571

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Our 2nd Tier has escalated this issue to the developer. I'll get back to you as soon as we have a fix or workaround about it.

Thank you for reporting this issue.

April 17, 2021 at 4:05 pm #2024359

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

This issue has been fixed and release in this week's update. Please make a full backup and update Toolset plugins, then check if the issue is resolved.

I highly recommend testing the update on a staging site before applying it to the live site.

Let me know what you will get.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.