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[Closed] Fatal error reported with Toolset Access

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 3 years, 7 months ago.

Assisted by: Christian Cox.

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#1761593

The client received an automated WordPress a few hours ago reporting that "Your Site is Experiencing a Technical Issue... Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Toolset Access."

The website seems to be working fine but could you help double-check whether we need to be concerned or take action please? Full details below.

WordPress version 5.5
Current theme: Holee (version 1.0.0)
Current plugin: Toolset Access (version 2.8.7)
PHP version 7.4.9

Error Details
=============
An error of type E_ERROR was caused in line 412 of the file /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/Injector.php. Error message: Uncaught ReflectionException: Class OTGS\Toolset\Views\Controller\Cache\Meta\User does not exist in /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/CachingReflector.php:89
Stack trace:
#0 /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/CachingReflector.php(89): ReflectionParameter->getClass()
#1 /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/Injector.php(517): OTGS\Toolset\Common\Auryn\CachingReflector->getParamTypeHint(Object(ReflectionMethod), Object(ReflectionParameter))
#2 /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/Injector.php(464): OTGS\Toolset\Common\Auryn\Injector->buildArgFromTypeHint(Object(ReflectionMethod), Object(ReflectionParameter))
#3 /home/littlemonkey/public_html/wp-content/plugins/types-access/vendor/toolset/toolset-common/lib/auryn/lib/Injector.php(404

#1761895

Hi, this is the first report I've seen of this error. Is there any other information available?
- Is an error shown on the live site anywhere, or was this a temporary error? Was it triggered during a specific process?
- Is it possible to set up a dev environment with a default theme like Twenty Twenty? Does the error occur with a default theme active?

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