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[Resolved] Fatal error

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 7 months ago.

Assisted by: Minesh.

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#1100489

I am trying to: associate a taxonomy to a cpt

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: At the beginning when i created the CPT i was able to create also taxonomies and associate without any problem. Now out of the blue, when i go to the CPT dashboard i can assign taxonimies, but when i go to Toolset > Taxonomies, in the area "Custom post types to be used with this taxonomy" i have this:

Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php:708 Stack trace: #0 [internal function]: Types_Admin_Page->sort_by_title_helper(Array, Array) #1 /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php(671): usort(Array, Array) #2 /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.taxonomy.php(743): Types_Admin_Page->sort_by_title(Array) #3 /home/account/public_html/wp-admin/includes/template.php(1073): Types_Admin_Edit_Taxonomy->box_post_types(NULL, Array) #4 /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(1776): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #5 /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(726): wpcf_admin_screen('toolset_page_wp...', '<in in /home/account/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php on line 708

The result is even thought i go to Toolset dashboard and edit the CPT, the taxonomy is checked as associated to that CPT, it doesn't show up when editing the listing.

#1100624

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Fatal error: Call to undefined function mb_strtolower()

It needs mbstring module to run this. You need to enable mbstring on your server. Please contact your hosting authorities and ask them to enable this module.

If you are using cpanel please check this link:
=> hidden link

More info:
=> hidden link

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.