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[Resolved] Updating Toolset plugins on registered site not possible

This thread is resolved. Here is a description of the problem and solution.

Problem:
Updating Toolset plugins on a registered site was not possible.

Trying to update the registration key showed a cURL error.

Solution:
The server needed upgrading to a cURL version with TLS v1.1

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+01:00)

This topic contains 4 replies, has 2 voices.

Last updated by kayser 6 years, 1 month ago.

Assisted by: Nigel.

Author
Posts
#622484

Hi
When i want install toolset plugin with key
i get this error
cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

Thanks for your help

#622550

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

I cannot replicate this myself, but we have had a few other reports of problems registering sites.

Can I get site credentials from you?

The first thing I'd like to try it to register the site under my account. If that fails I'll take a copy of your site and install it locally, and then try to register the site again.

Your next reply is private.

#622555

Hi Nigel

it is all good
Here is a solution for me with ovh
its to pass php from legacy to stable
hidden link
Thanks
Guyk

#622560

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi Guy

I just had the same advice from our server team that the server needed to upgrade to a cURL version with TLS v1.1

If it is working now then let's close this.

#622565

OK

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.