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[Resolved] Error installing types 3.0

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 2 replies, has 2 voices.

Last updated by Shane 5 years, 9 months ago.

Assisted by: Shane.

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#905792
Screenshot-2018-5-29 Dashboard ‹ Divi Theme — WordPress.png

I am trying to: Install the new types 3.0 plugin on a clean WP installation.

Error

Oops! There's been a problem when upgrading Toolset data structures. Please make sure your current configuration allows WordPress to alter database tables.If the problem persists, please don't hesitate to contact our support with this technical information:

Changed type of wpy7_toolset_type_sets.id from bigint(20) unsigned to BIGINT(20) UNSIGNED Changed type of wpy7_toolset_type_sets.set_id from bigint(20) unsigned to BIGINT(20) UNSIGNED Changed type of wpy7_toolset_type_sets.type from varchar(20) to VARCHAR(20) Table 'u9259p16615_wp258.wpy7_toolset_relationships' doesn't exist Table 'u9259p16615_wp258.wpy7_toolset_relationships' doesn't exist Table 'u9259p16615_wp258.wpy7_toolset_relationships' doesn't exist Table 'u9259p16615_wp258.wpy7_toolset_relationships' doesn't exist Duplicate column name 'relationship_id' Can't DROP 'relationship'; check that column/key exists Duplicate key name 'relationship_id' The m2m-v1 database structure upgrade to m2m-v2 seems to have failed.

I expected to see:

No error message

Instead, I got:

This error message on every page in the WP dashboard.

#905798

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Walter,

We are aware of this issue and are taking steps to resolve it.

Would you mind providing me with a duplicator package to submit to our team ?
To provide the duplicator please take a look at the link below.
https://toolset.com/faq/provide-supporters-copy-site/
Thanks,
Shane

#909076

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Our Developer finalized a Beta version of Toolset Types that should solve this issue.
You can grab it here:
hidden link

Please acknowledge that this is a beta version, that is not suggested to be used on any kind of live site or important site but only, and solely, on test or beta installs.

The official, stable fix for this will be released as soon this passes the tests and release processes.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.