Error during the installer

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Tagged: Toolset Starter Theme

This topic contains 2 replies, has 2 voices.

Last updated by Cesar 6 years, 4 months ago.

Assisted by: Nigel.

Author

Posts

December 11, 2017 at 3:16 pm #597752

Cesar

Hi,
I am following the Starter Theme installer for the first time (really nice feature I have to say)
but I'm running the following problem when running the plugin installation:

Toolset WooCommerce Views * {"status":"updated","batch_processing_output":"Batch processing output is not successful because it looks like you do not have products yet.","last_run":"2017-12-11 15:09:27"}

I ran the plugin installation manually and do not need support but wanted to report the error just in case it may be usefull for you

Best

December 11, 2017 at 5:25 pm #597794

Christian Cox

Thanks for the report. Can you give me a bit more information so I can pass this along with your details?
- Did you run the installer on a site that already had WooCommerce installed? Were there any products created yet?
- Which version of the Toolset Starter theme is installed on your site?
- Were any Toolset plugins installed already when you ran the Toolset Starter Theme's Installer? If so, which ones?
- Can you provide your debug information as described here: https://toolset.com/faq/provide-debug-information-faster-support/

December 11, 2017 at 5:37 pm #597797

Cesar

- Did you run the installer on a site that already had WooCommerce installed?
YES
Were there any products created yet?
NO
- Which version of the Toolset Starter theme is installed on your site?
LAST
- Were any Toolset plugins installed already when you ran the Toolset Starter Theme's Installer? If so, which ones?
NO

Best

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.