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[Resolved] Error 500

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 7 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#529742

After upgrade the site return a 500 Error. The same problem was already happened in the past, but resolved after a little, it is now abiding.

#529756

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the debug information and it you updated all Toolset plugins to its latest version.

I also checked your site your-domain.it and its loading fine. Do you have any specific problem URL where you see 500 server error?

do you see anything in server error log?
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#529808

Thank you for the answers, the error 500 persists some time, bat now the problem is the slowness of the site. Did you find some problems in the debug information?

There are no problems in the server error log.

#529816

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see so many errors on your browsers console like:

Failed to load resource: the server responded with a status of 404 (Not Found)

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

#529823

The problem is probably Toolset, because everything happened after the last update, however, it is impossible for me to disable the plugins or theme because error 500 often appears.

#529836

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - 500 server error is should be caused by server and whats causing the issue to check that either we need test site or you should check your server logs.

More info:
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
[Section: "PHP Debugging"]