Skip Navigation

[Resolved] error 500 on saving group fields in User Fields

This thread is resolved. Here is a description of the problem and solution.

Problem:
The issue here is that the user is getting an error 500 when trying to save his user fields.

Solution:
Normally when we get error 500 we usually encourage our customers to enable the wordpress debugging, this way we can get an understanding of the error at hand.

To enable it please follow the instructions in the link below.
https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/wordpress2/debugging-wordpress

Sometimes the error will help you to resolve the issue.

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by mohammadD 6 years ago.

Assisted by: Shane.

Author
Posts
#617956

I am trying to: Save a group field

I expected to see:group field saved

Instead, I got: code 500 error

#618037

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mohammad,

Thank you for contacting our support forum.

Normally when we get error 500 we usually encourage our customers to enable the wordpress debugging, this way we can get an understanding of the error at hand.

To enable it please follow the instructions in the link below.
hidden link

Please let me know if this helps.
Thanks,
Shane

#621410

tnx

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.