Email notifications disappeared. Can't make new ones

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	-	14:00 – 20:00	14:00 – 20:00	14:00 – 20:00	14:00 – 20:00	14:00 – 20:00
-	-	-	-	-	-	-

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Content-submission forms, Toolset Forms

This topic contains 5 replies, has 2 voices.

Last updated by erwinH 6 years, 5 months ago.

Assisted by: Beda.

Author

Posts

November 3, 2017 at 10:46 am #585832

erwinH

Hello,

My E-mail notifications disappeared. When I try to make a new one, it does not save correctly.

November 3, 2017 at 11:03 am #585851

Beda

You need to update to the latest versions of CRED and Types.

Please also consider our Errata page where several issues are outlined and fixes are available:
https://toolset.com/errata/

November 3, 2017 at 11:39 am #585889

erwinH

I am using Types 2.2.18 and CRED 1.9.2.1

November 3, 2017 at 11:55 am #585918

Beda

Please send me a Copy of the site if possible.

Please also add the exact links of where I can see this issue or the steps to replicate them.

The issue is confirmed as solved by several users - eventually there is a edge case we missed.

A Site's Snapshot would help greatly.
https://toolset.com/faq/provide-supporters-copy-site/

November 3, 2017 at 12:39 pm #585952

Beda

Sorry, this links lead to an unknown URL and from there, waiting few seconds and then clicking on Download, I am directed to an invitation to install a 3rd party Cloud Service.

I cannot do that. Please use Google Drive, or DropBox.
Another possible approach is to let me access your WP Admin and then I can grab the package from the Duplicator Menu.

Would this be possible?

November 3, 2017 at 3:30 pm #586048

erwinH

This issue has resolved somehow.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.