Skip Navigation

[Resolved] email 'contact seller' is still not working

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 3 voices.

Last updated by Minesh 6 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#1157507

Also the email 'contact seller' is still not working? - No messages are received yet they are stored in the admin area via a cred file with lots of numbers as per above but cannot be read

/////////
Also please can you advise on info below

Last question I noticed when creating a temp classified site
hidden link

My Ads List hidden link
My Messages: hidden link
My Account Settings: hidden link

A) With regards to the above classified website how can we add these pages - Also with our public front web pages allowing advert upload is it possible to have a register login/password details for 1st time users to create an account?

B) Or what happens if they try to place another advert using the same email address as per before - are they prompted to login - will the advert info they have added be lost from the advert upload web page?

C) Finally with the ‘My Account Settings’ page is this the same page as per WooCommerce uses?

D) How can we add the My Ads and My Messages page to the Tiltrak website and then connect these into the My Account Settings Page so they can be accessed once logged in.

cheers
Paul

#1157509
settings.JPG

Dear Paul,

There are lots of questions in this thread, I am trying to answer them one by one.

Q1) email 'contact seller' is still not working
How do you setup the post form and email notifications?
Please follow our document to setup the form and email:
https://toolset.com/documentation/user-guides/automated-email-notifications-with-cred/

If you need assistance for it, lease provide your test site credentials in below "rivate detail box", I need to check it in a live website

Q2) With regards to the above classified website how can we add these pages
If you want to display posts created by current logged-in user, you can create a view with filter:
post's author is current logged-in user, see our document:
https://toolset.com/documentation/user-guides/filtering-views-query-by-author/#post-author-is-the-same-as-the-logged-in-user
Post author is the same as the logged in user

Q3) Or what happens if they try to place another advert using the same email address as per before - are they prompted to login
If the posts are created by visitor(non-logged-in), there will not be author in the posts, so above author filters won't be able to work, I suggest you ask the visitors to login first, then create the new AD posts.

Q4) Finally with the ‘My Account Settings’ page is this the same page as per WooCommerce uses?
No, My Account Settings are different from WooCommerce uses, as you can see it contains different functions, see screenshot: settings.JPG

You can click those sub pages, and edit them one by one, and check the codes in them, if you need assistance for it, please create new tickets for it.

Q5) How can we add the My Ads and My Messages page to the Tiltrak website and then connect these into the My Account Settings Page so they can be accessed once logged in.
What is the "Tiltrak website", if it is a wordpress website, you can create a page, and display a post view with author filters, so they will be able to see posts created by themselves.
See the document I mentioned above:
https://toolset.com/documentation/user-guides/filtering-views-query-by-author/#post-author-is-the-same-as-the-logged-in-user

You can also use Access shortcode to display different contents for logged-in user or non-logged-in visitors(guests), see our document:
https://toolset.com/documentation/user-guides/access-control-texts-inside-page-content/

#1163176

Hi Luo I have one more support request how can I display the users adverts they have placed on this page - hidden link

I've tried your view account area shortcodes but nothing works and then I added an additional view rule to the cars for sale - but this made the loop then invisible on the actual front end cars for sale page.

cheers
Paul

#1163177
advert registration page.png
registeration form.jpg

Hi Luo I've also created a user registration form via the cred 'user' system and placed on this page here - hidden link However it can only be seen on the page when logged in via admin?

Any ideas - I've tried to sort this out for ages but had no joy - if you visit the page here - hidden link

You should be able to see Email, First Name, Last Name - Submit - see screen shot then once completed it redirects to the post 'place your car advert page' this functionality works - it;s just that you can't see the 'user form' when not logged in

The whole point of the form is to sign-up and then create an admin area where people can manage their placed car adverts

cheers

Paul

#1163980

Hi Luo / Minesh have you had a chance to look at my latest tickets?

cheers

paul

#1164821

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Sorry to be late here as we are fully loaded.

The form was not displaying because access permission was not granted to guests users. I've go to:
=> Toolset => Access Control=> Toolset Forms => Toolset User Forms Frontend Access => I checked the checkbox for gues user and saved the setting.

I've checked the form now and I can see its visible to non-logged in users as well:
=> hidden link

Could you please confirm?