Elementor is not showing toolset image key in drowpdown

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by krishnaT 5 years, 11 months ago.

Assisted by: Christian Cox.

Author

Posts

December 15, 2018 at 2:36 am #1166782

krishnaT

I am designing a template with elementor page builder pro with toolset image custom field.
However Elementor is not showing toolset image key in drowpdown to select any image.

December 16, 2018 at 9:36 pm #1167254

Christian Cox

Hi, can you try the following troubleshooting steps first?
- Click the select field to confirm the option is not hidden.
- Temporarily deactivate all plugins except Elementor, Elementor Pro, Types and Views. Activate a default theme like Twenty Nineteen. Test again. If the problem is resolved, reactivate your theme and other plugins one by one until the problem returns.
- If the problem was not resolved, confirm you have at least one published post that has some value for the image custom field. Then open the browser console, clear cache, and reload the page in wp-admin. Test again. If the problem was still not resolved, I'll need to take a closer look.

December 17, 2018 at 6:38 am #1167409

krishnaT

To display the image I followed a different approach (view shortcode inside elementor shortcode widget).

December 17, 2018 at 6:40 am #1167410

krishnaT

My issue is resolved now. Thank you!