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[Resolved] Download problem

This thread is resolved. Here is a description of the problem and solution.

Problem: I cannot update the plugins.

Solution: Please try again, we have resolved an issue in the downloads process.

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 7.36 hours from now. Thank you for your understanding.

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Supporter timezone: America/New_York (GMT-04:00)

This topic contains 3 replies, has 2 voices.

Last updated by mohda-2 6 years, 10 months ago.

Assisted by: Christian Cox.

Author
Posts
#588296
Screen Shot 2017-11-09 at 10.34.57 PM.png

i bought toolset plugins , the download not working,why?!! also auto update

what is the problem??!

#588320

Hi, I'm sorry for the inconvenience here. It appears there have been some issues with plugin downloads today and I have escalated these concerns to our Systems team for additional investigation. Can you please log out of wp-types.com, then log back in and try the download link again? Let me know if you are still unable to download the plugin.

#604437

Hi, I invite you to update to the latest version of Toolset plugins, as several were released today. The automatic update process should be working correctly, as well as the direct download links in wp-types.com/account/downloads.

#607302

it works thanks