Divi builder is not working after latest toolset upgrade

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.

This support ticket is created 7 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Divi integration, Toolset Theme integration

This topic contains 1 reply, has 2 voices.

Last updated by eddyD 7 years, 10 months ago.

Assisted by: Beda.

Author

Posts

June 16, 2016 at 6:28 am #407774

eddyD

Divi Builder button appears but does not react when clicking on it.

Many thanks and best regards,

June 16, 2016 at 10:50 am #407869

Beda

Could I ask a Duplicator Package to see this happening?
This would save considerable time as I currently do not have an Updated DIVI Version at my disposal.

I would need a sites snapshot if possible.
We usually recommend the free Plugin "Duplicator" for this porpoise.

If you already know how Duplicator works
(http://wordpress.org/plugins/duplicator/),
please skip the following steps and just send me the installer file and the zipped package you downloaded.

★ Duplicator Instructions
hidden link
Send me both files (you probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be quite big)

❌ IMPORTANT ❌
Remember to create or keep an admin account for me before creating the snapshot, or I won't be able to login. You may delete the new admin account once the snapshot has been built.

I will enable your next answer as private so you can provide me the information securely.

Please make sure to add exact step by step instructions where I can see and how to reproduce the problem.

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.